Construction materials dealer: co-marketing with vendors at scale
Problem
Branch managers were local celebrities: they knew contractors, sponsored little league, and moved pallets. Vendors offered MDF for campaigns, but every program was a snowflake—forms, logos, legal lines, and reimbursement receipts. Managers ignored it; corporate marketing could not scale it; vendors thought the dealer was “not strategic.”
Constraints
Vendor rules conflicted across categories. Branches had different inventory mixes. Anything that slowed counter service was dead on arrival.
Approach
We created a co-marketing operating system: three standardized campaign archetypes (pro appreciation, project spotlight, seasonal trade bundles), each with vendor-ready kits and a branch checklist under 60 minutes. Finance got a single reimbursement workflow. Vendors got predictable reporting without custom spreadsheets per branch.
Rollout
Pilot ran with two vendors in one region during a peak building season. Corporate hosted office hours; top branches co-trained laggards on the checklist. After reimbursement time dropped, we expanded archetypes and trained vendor reps on what “good” looked like so they stopped proposing one-offs.
Risks mitigated
- Brand mush: strict templates and a single approvals desk for co-brand marks
- Branch overload: opt-in calendar with caps—two campaigns per quarter, not twelve
- Vendor politics: transparent scorecard: participation, lead time, reimbursement cycle time
Outcomes (illustrative)
MDF utilization rose; branches reported less “random Tuesday email” from vendors. Corporate could finally show a portfolio view: which partnerships produced traffic, quotes, and margin—not just logos on a flyer.
Lessons
Co-marketing fails from friction, not from creativity. Make the boring parts automatic, and branches will actually show up.
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